Build and maintain strong relationships with clients, serving as the primary point of contact for service related inquiries, escalations, and issues. Oversee the delivery of services to clients, ensuring that service levels, performance metrics, and contractual obligations are met or exceeded. Lead and manage a team of service delivery professionals, providing guidance, s

Batch documents and organize them for data entry processing. Enter data from source documents into automated systems accurately and efficiently. Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion. Perform verification tasks as required, checking for accuracy and identifying errors. Make corrective entries as indicated b

/Objective The Team Lead is responsible for supporting the activities within a department of a specific facility. In addition, the Team Lead oversees the daily department production activity and facilitates departmental workflow, while working closely with the Supervisor and/or Manager. The Team Lead also trains, assists, and monitors staff. Essential Functions and Respons

Description Under minimum supervision, responsible for monitoring, maintaining and executing jobs on a high volume insert operator machine; operates multiple machines simultaneously. Essential Job Functions Receive printed work from the print shop using approved carts. Determine the account and enter the work into the insert machine computer. Use the assigned job ticket to

Follow all Offsite Services facility policies, including health & safety, building security, data security and harassment free work environment Follow all Offsite Services Procedure and Work Instructions Support the Quality Management System, including participating in the Corrective and Preventative Action process Actively monitor product for conformity based on Job Spec

Description Under minimum supervision, responsible for monitoring, maintaining and executing jobs on a high volume printer or Docutech; operates multiple machines simultaneously. Essential Job Functions Loads cut sheet (reams) of paper and/or pre printed forms Operates multiple printers ensuring compliance with customer specifications Performs print tests to ensure accurac

Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.) Lift heavy boxes, files or paper when needed Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands in a high volume, production environment Consistently adhere to busine